Saturday, November 30, 2013

Communication Challeges


I work for a nonprofit origination that owns several elementary schools and child care centers.  Because these centers are considered part of this larger organization they are subject to the new health care mandates.  If our child care centers have to pay $970 per employee they will shut down in a month, but how do you cut employees to under 30 hours a week that have dedicated their time and devotion to our children?  How do I help business men to see or even care how having to hire several part time employees will cut down on the quality care given?   I’ve never been into politics but suddenly I have been thrown into this issue and have had to learn to communicate with those in the corporation that are not even aware of how this will affect our programs.  I started by creating an awareness of the value of these programs by showing pictures and sharing testimonials from parents.  I used the words “our programs.” To make sure I communicated that we are all on the same team.  I have learned that it also helps to tailor my communication to the person I am talking to.  In a conversation I had with the treasurer last week I cited research that showed 60% of all new enrollment in our elementary schools comes from our Early Childhood programs.  When I started talking percentages and money I was talking his language.  The idea of a “third side” has also really helped me recently and I was able to negotiate a possible solution that would help the corporation meet their needs while still meeting the needs of our employees.  I was able to take the passion I felt and direct it in a way that allowed me to be more objective.  We are meeting with a lawyer on Monday to look for possible solutions and will I know I will need to practice all of the new skills I am learning.  In the early childhood profession we must be advocates and requires skillful communication!

4 comments:

  1. HI Lori,
    Great post, that's amazing that through this weeks assignment you were able to tailor your communication to the person you are talking to, basically speaking their "lingo".
    All the best with your meeting on Monday.

    ReplyDelete
  2. Hi Lori,
    Your story is an eye-opener for many. However, I am a bit confused about the amount of money you have mentioned ($970). Is it for a month or a week? If it's monthly, I can now see why many people are not attracted to this field. Actually, the creative response to conflict, is about turning problems into possibilities. It is about consciously choosing to see what can be done, rather than staying with how terrible it all is. It is affirming that you will choose to extract the best form of situation. All the best in your endeavors.
    Joanne.

    ReplyDelete
    Replies
    1. The employer would need to pay $970 per month on top of their salary for the health care so if you have 10 full time employees you can see how that is just not workable for a small business. Most private child care centers don't generate that type of income.

      Delete
  3. Lori,
    Wow, your current conflict is one that is very eye-opening but I am happy you have decided to us your voice and stand up for what you believe in. It is important that when things like this happen, we as educators, do not sit and let them just happen. I agree that by hiring a large group of part-time employees does diminish the quality of service that can be provided. I know where I work, we have had more part-time employees leave after working a few months, than we have had full-time employees. I hope that your voice is heard and something is changed.

    ReplyDelete